IT Technical Support Specialist - Tangerang Selatan

Sarimelati Kencana is seeking a dedicated IT Technical Support Specialist to join our dynamic team in Tangerang Selatan, Banten. As a key member of our IT department, you will play a crucial role in ensuring smooth operations of our technology infrastructure. This position offers an exciting opportunity to work with cutting-edge tools and technologies, while contributing to the overall success of our organization.

In this role, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and ensuring that our systems are up-to-date and secure. You will work closely with our development team to implement new technologies and improve our existing systems. This position is perfect for someone who is passionate about technology and wants to make a real impact in their career.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees, including troubleshooting hardware and software issues.
• Install, configure, and maintain computer systems and networks.
• Monitor and maintain system performance, ensuring optimal operation and security.
• Work with the development team to implement new technologies and improve existing systems.
• Provide training and documentation to employees on the use of new technologies.
• Stay up-to-date with the latest industry trends and technologies.
• Collaborate with vendors and service providers to ensure timely resolution of technical issues.
• Participate in system upgrades and migrations as needed.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT technical support or a similar role.
• Proficient in using Windows and Linux operating systems.
• Experience with networking technologies, including TCP/IP, DNS, and DHCP.
• Familiarity with virtualization technologies, such as VMware or Hyper-V.
• Knowledge of scripting languages, such as PowerShell or Bash.
• Certifications such as CompTIA A+, ITIL, or Microsoft Certified: Azure Administrator are a plus.
• Strong problem-solving skills and the ability to work independently and as part of a team.

🛠️ Keahlian

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