Business Analyst (CASA / TD) - Remote from Bali

Join Seven Seven Global Services, Inc. as a Business Analyst (CASA / TD) and play a pivotal role in driving business transformation in the banking and financial services sector. This is a unique opportunity to work remotely from the vibrant locations of Bali while contributing to a global company that values innovation and excellence. In this role, you will be part of a dynamic team that analyzes business processes, identifies opportunities for improvement, and implements solutions that enhance operational efficiency and customer satisfaction.

Seven Seven Global Services, Inc. is a leading provider of business process outsourcing and financial services, serving clients across various industries. With a strong focus on customer-centric solutions, the company is committed to delivering exceptional value to its clients and employees. As a Business Analyst, you will have the chance to work on projects that have a direct impact on the business, using your analytical skills and expertise to drive positive change.

📋 Tanggung Jawab Pekerjaan

• Analyze business processes to identify opportunities for improvement and enhance operational efficiency.
• Develop and maintain business requirements documents, including process maps, flowcharts, and data models.
• Collaborate with stakeholders to gather and document business requirements and translate them into technical specifications.
• Conduct gap analysis and recommend solutions to address business challenges and opportunities.
• Monitor and report on project progress, performance metrics, and key performance indicators (KPIs).
• Participate in business process reengineering initiatives to streamline operations and improve customer satisfaction.
• Stay up-to-date with industry trends, best practices, and emerging technologies to drive continuous improvement.
• Provide training and support to end-users to ensure successful implementation of new processes and systems.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 3 years of experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills with the ability to think strategically.
• Proficiency in business analysis tools such as Microsoft Visio, Lucidchart, or similar.
• Experience with project management methodologies such as Agile, Scrum, or PRINCE2.
• Knowledge of financial services and banking processes, including Core Banking Systems, Customer Acquisition Systems, and Trade Finance.
• Excellent communication and interpersonal skills with the ability to work collaboratively in a team environment.
• Fluency in English, both written and spoken.

🛠️ Keahlian

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